Privacy Policy

Return policy

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Shipping

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Manufacturing

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

At Fatima Noor's Collection, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when interacting with our website, mobile applications, social media pages, and other services.

Information We Collect

When you use our Services, we may collect personal information that you voluntarily provide, including:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Payment Information

  • Order History

  • Any other information you choose to provide while contacting us or placing an order.

By providing your personal information, you consent to the collection, use, and processing of your information as described in this Privacy Policy.

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.

  • Provide customer support and respond to your inquiries.

  • Improve our products, services, and website experience.

  • Personalize your shopping experience.

  • Send order updates, promotional offers, and marketing communications (you may unsubscribe at any time).

  • Conduct market research and analyze customer preferences.

  • Prevent fraud and maintain the security of our Services.

Information Sharing

At Fatima Noor's Collection, we respect your privacy. We do not sell or rent your personal information to third parties.

However, we may share your information in the following situations:

Service Providers

We may share your information with trusted third-party partners who help us operate our business, including:

  • Shipping & Courier Services

  • Payment Gateway Providers

  • Website Hosting Providers

  • Marketing & Analytics Services

These partners are only allowed to use your information to perform services on our behalf and are required to keep your information secure.

Legal Requirements

We may disclose your personal information when required by law or when necessary to:

  • Comply with legal obligations.

  • Protect our legal rights.

  • Prevent fraud or illegal activities.

  • Ensure the safety and security of our customers and business.

Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. While we strive to use commercially acceptable methods to safeguard your data, no online transmission or electronic storage system can be guaranteed to be 100% secure.

Your Rights

You have the right to:

  • Access your personal information.

  • Update or correct inaccurate information.

  • Request deletion of your personal data.

  • Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from minors. If you believe that a child has provided us with personal information, please contact us immediately so we can remove the information.

Business Transfers

In the event of a merger, acquisition, sale of assets, or business restructuring involving Fatima Noor's Collection, your personal information may be transferred to the new entity. We will ensure that your information continues to receive an appropriate level of privacy protection.

Changes to This Privacy Policy

This Privacy Policy is effective as of January 1, 2026, and will remain in effect until updated. We may revise this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Fatima Noor's Collection

Email: support@fatimanoor.com.pk

We are committed to protecting your privacy and providing a safe and secure shopping experience.